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Privacy Policy

Autociel is committed towards protecting the privacy of any and all individuals who visit our website www.autociel.ch (“Visitor”, or “Visitors”), as well as any and all individuals who register or purchase professional services/products (“Customers”, or “Customer”. This policy describes in detail the privacy practices that the Company implements in its use of its own websites and related applications with regards to Autociel’s professional services and products (cars and car related services), the professional services provided by Autociel to Customers, as provided by the Company, in conjunction with its websites and personal data usage.

1.0 Personal Information and Privacy

Autociel’s Privacy Statement applies solely to the information collected by the Autociel’s websites and related applications. The Company’s Privacy Statement provides notification of the following:

  • What personally identifiable information is collected from Visitors and/or Customers through the Autociel’s website(s), how it is used and with whom it may be shared;
  • What choices are available to Visitors and/or Customers of the Autociel’s website(s) with regards to the use of their data;
  • What security measures are in place to protect the misuse of Visitors and/or Customers information; and
  • How Visitors and/or Customers can correct any inaccuracies in the information obtained via the Company’s website(s) and related applications.

1.1 Website(s) Covered by the Privacy Statement.

This Privacy Statement covers the information practices of Autociel’s website(s) and related applications that link directly to this Privacy Statement, including www.autociel.ch . Autociel or third parties may post applications on www.autociel.ch, and when such posts occur where the posted application links to this Privacy Statement, this Privacy Statement applies. When applications are posted by third parties on www.autociel.ch , the privacy statement of the third parties applies, while this Privacy Statement is not applicable.

Autociel’s websites, including www.autociel.ch, may contain links to other websites and any information practices or content from these websites are covered by their privacy statements, not this Privacy Statement. Autociel’s Visitors and Customers that follow links found on www.autociel.ch  to other websites are encouraged to thoroughly review the privacy statements of these other websites to understand their specific information practices.

1.2 Specific Information Collected.

When Visitors and/or Customers inquire about Autociel’s professional services and/or products via the Company’s website(s), Autociel requires that Visitors and/or Customers provide the Company with personal contact information, to include name, company name, phone number and email address (“Required Contact Information”). If Visitors and/or Customers want to purchase the Company’s professional services and/or products via the Autociel’s website(s), Autociel may require Visitors and/or Customers to provide the Company with billing information, to potentially include billing name and address, credit card number and the number of employees within the organization that will be using the professional services and/or products of Autociel (“Billing Information”). Autociel may request additional information via their website(s) in the form of company-specific data, specifically employee count, or type of industry (“Optional Information”). These three types of information (Required Contact, Billing and Optional) about Autociel’s Visitors and/or Customers are referred to collectively in this Privacy Statement as “Autociel Visitor/Customer Data”.

Navigation of the Company’s website(s) by Visitors/Customers may also trigger the collection of information through the use of information-gathering tools known as cookies and/or web beacons. The type of information gathered by cookies and/or web beacons on Autociel’s website(s) include standard information from one’s web browser, including browser type/language, Internet Protocol (“IP”) address, and any activity a Visitor and/or Customer may engage in on the Company’s website(s), such as web pages viewed and any links clicked upon.

1.3 Use of Information Collected.

The Company uses Data acquired from Visitors and/or Customers who navigate and use the Autociel’s website(s) in order to perform any services requested. For example, if a Visitor/Customer completes the “Contact Us” web form as found on the Company website(s), the Company will use the information provided to contact the individual about interest in Autociel’s Professional Services and/or Products.

The Company may also use Data acquired from Visitors and/or Customers who navigate and use the Autociel’s website(s) for marketing purposes. For example, Autociel may use information provided by Visitors and/or Customers to contact them to further discuss interest in Autociel’s Professional Services and/or Products and to possibly send them information regarding the Company, its affiliates, and its partners, such as information about promotions or events.

Autociel also uses information gleaned through the use of information-gathering tools known as cookies and/or web beacons from the navigation of the Company’s website(s) by Visitors/Customers, to operate and improve the Company’s websites. The Company may also use website navigational information alone or in combination with data about Autociel’s Visitors and/or Customer to provide personalized information about the Company.

1.4 Navigational-Accrued Information (Cookies).

Autociel uses commonly used information-gathering tools, such as cookies to collect information as Visitors and/or Customers navigate the Company’s website(s) (“Navigational-Accrued Information”). This section describes the types of Navigational-Accrued Information found on the Company’s website(s) and how this information may be used.

The Company uses cookies to make interactions by Visitors and/or Customers with Autociel’s website(s) simple and productive. When Visitors and/or Customers visit the Company’s website(s), Autociel’s servers send a cookie to Visitors and/or Customers computers. Standing alone, cookies do not personally identify anyone specifically; they merely recognize a Visitor and/or Customer’s web browser. Unless Visitors and/or Customers choose to identify themselves to Autociel by filling out a “Contact Us” web form, or purchase any product or service, they remain completely anonymous to the Company.

Autociel uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from one’s computer after closing the browser software or turning off the computer. Persistent cookies remain on your computer after closing the browser or turning off the computer.

The following illustrates how Autociel uses different categories of cookies in obtaining data from Autociel’s Visitors and/or Customers:

Required cookies: enable you to navigate the Company’s website(s) and use its features, such as accessing secure areas of the website(s). If a Visitor and/or Customer of Autociel’s website(s) has chosen to identify themselves to Autociel, the Company uses cookies containing encrypted information to allow the Company to uniquely identify such a Visitor and/or Customer. These cookies allow the Company to uniquely identify a Autociel Visitor and/or Customer in order to process online requests;

Performance cookies: these cookies collect information about how Visitors and/or Customers use Autociel’s website(s), including which pages they go to most often and if they receive error messages from certain pages. These cookies do not collect information that individually identifies a Visitor and/or Customer of Autociel. All information these cookies collect is aggregated and anonymous. It is only used to improve how the Company’s website functions and performs.

IP Addresses: When Autociel’s Visitors and/or Customers visit the Company’s website(s), the Company collects their Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, Autociel uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s website(s).

Social Media Features: Autociel’s website(s) may use social media features, such as links to the Company’s Facebook, Twitter, Google Plus and LinkedIn pages (“Social Media Features”). These features may collect Visitors and/or Customers IP addresses and which page you are visiting on the Company’s website(s) while using the social media links to access Autociel’s specific social media Company pages, and may set a cookie to enable the feature to function properly. Visitors and/or Customers may be given the option by such Social Media Features to post information about their activities on the Company’s website(s) or to the Company’s social media pages found on Facebook, Twitter, Google Plus and LinkedIn, or to a profile page of Visitors and/or Customers that is provided by a third party Social Media network in order to share with others within their network. Social Media Features are either hosted by a third party or hosted directly on Autociel’s website(s). Visitors and/or Customers’ interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features (e.g., Facebook, Twitter, Google Plus and/or LinkedIn).

2.1 Customer Testimonials.

Autociel may post a list of Customers and testimonials on the Company’s website(s) that contain information such as Customer names and titles. Autociel would obtain the consent of each Customer prior to posting any information on such a list or posting testimonials.

2.2 Sharing of Collected Information.

Autociel may share Data about Autociel’s website(s) Visitors and/or Customers with the Company’s contracted service providers so that these service providers can provide services on our behalf. Without limiting the foregoing, Autociel may also share Data about their Visitors and/or Customers with the Company’s service providers to ensure the quality of information provided, and with third-party social networking and media websites, such as Facebook, Twitter, Google Plus and LinkedIn, for marketing and advertising on those websites. Unless described in this Privacy Statement, Autociel does not share, sell, rent, or trade any information with third parties for their promotional purposes.

The Company may share Data about Autociel’s website(s) Visitors and/or Customers with other companies in order to work with them. For example, the Company may need to share Data about Autociel’s Visitors and/or Customers for customer relationship management purposes.

This Privacy Statement sets forth the information Autociel collects on the Company’s website(s) and the information shared with third parties. Autociel does not authorize the collection of personal information by third parties through advertising technologies deployed on the Company’s website(s), nor do we share personal information with any third parties collected from the Company’s website(s), except as provided in this Privacy Statement.

Autociel uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf. Autociel reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

3. Autociel’s Customer Data.

Autociel’s Customers may electronically submit data or information for hosting, purchasing and processing purposes via Autociel’s website(s) (“Customer Data”). Autociel will not review, share, distribute, or reference any such Customer Data except for the purpose of providing their Professional Services, Consulting and Products, or preventing or addressing service or technical problems or as may be required by law.

4. Security.

To protect from unauthorized access and use the limited personal information that is collected from Visitors and/or Customers through Autociel’s website(s), Autociel performs the following security processes:

  • use of reasonable security procedures, including secured files, user authentication etc.;
  • detailed review by Autociel’s data security officers of the data security practices of any and all companies that Autociel may share even the smallest bit of Visitor and/or Customer personal information and data with;
  • Autociel onlygrants access of Visitor and/or Customer personal information as acquired through Autociel’s website(s) to those within Autociel’s hierarchy who must have access to it for purposes of doing their job to provide a professional service or product to said Visitors or Customers – the margin for error is therefore minimized and security strengthened due to this limited access.

5. Changes to this Privacy Policy

Autociel reserves the right to change this Privacy Policy. The changes will be updated in the Privacy Policy page of Autociel’s website. The responsibility to check the page from time to time and keep oneself updated about the Privacy Policy rests with the Visitor and/or Customer alone. 

6. Autociel’s Visitors and/or Customers’ Consent.

By using the Autociel’s website(s) in any way, either as a casual Visitor or purchasing Customer, the use of the Autociel’s website(s) constitutes consent to the terms of this Privacy Policy.

7. Your Choice in Information Use

In the event we decide to use your Data for any purpose other than as stated in this Privacy Policy Statement, Autociel will offer an effective way to opt out of the use of such Personal Data for those other purposes. From time to time, Autociel may send emails to you regarding new services, releases and upcoming events. You may opt out of receiving newsletters and other secondary messages from Autociel by selecting the ‘unsubscribe’ function present in every email we send. However, you will continue to receive essential transactional emails.

 

Autociel SA

Rte de la Conversion 261

CH-1093 La Conversion